Privacy Policy

1. Introduction

GrantNavigation ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Business information (company name, industry, size)
• Eligibility information (for matching purposes)
• Payment information (processed securely through our payment processor)

2.2 Usage Information

We automatically collect certain information when you visit our website:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Referring website
• Search queries within our platform

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Match you with relevant funding opportunities
• Send you alerts about new programs and deadlines
• Process transactions and send billing information
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Analyze usage patterns to improve user experience
• Detect and prevent fraud or abuse

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist in operating our website and services
• Analytics Partners: To help us understand how users interact with our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Delete your personal information
• Object to or restrict certain processing
• Data portability
• Withdraw consent

To exercise these rights, please contact us at privacy@grantnavigation.com.

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can control cookies through your browser settings, though this may limit some functionality.

8. Third-Party Links

Our website may contain links to third-party websites, including government agency sites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

• Email: privacy@grantnavigation.com
• Address: 9901 Brodie Lane Suite 160 PMB 538, Austin, TX 78748